Our Refund Policy

Not what you were looking for?
Don’t worry, we’ve got you covered with our refund process.

Here’s how it works:

• To return an item, you’ll need to send it back to us for evaluation using one of these 3 methods:
1. You can use your own courier,
2. Use our courier service,
3. Or drop it off in-store.
• If you choose to use our courier service, you’ll be responsible for the courier costs, which will be deducted from your refund amount.
• Once we’ve received the returned item, we’ll evaluate it for any signs of misuse and then promptly start the refund process for you.
• As part of our Fair Practices Promise, if the issue is caused by us, we’ll gladly cover the courier costs.